COVID-19

Book Appointment

General Safety Processes

Pre-appointment

  • Send patients pre-appointment instructions and forms (also on website)
  • Communicate increased precautions and new policies for check in,
  • Paperwork, reception etc
  • Instruct patients to use patient portals, and on-line self-assessment tools, or call the clinic if they become
  • Ill with symptoms such as fever, cough, or shortness of breath.
  • Patients must wear a clean mask or face covering (we will provide one if needed).
  • Minimized number of people in the clinic (come alone if possible)
  • Pre-check Triage prior to entrance in the facility.
  • Contactless/Virtual check in: mobile or triage prior to entry
  • Patients call on their cell from their car at 301-431-0431 on arrival.
  • Patients are screened for COVID-19: questionnaire administered before appointment.
  • Patients wait outside in their cars/lobby until called in for appointment.
  • Family members wait in the car/lobby when possible.
  • Onsite Triage of Patients before appointment.
  • Offer Telehealth interactions with patients that choose to do so.

Inside Clinic

  • MDECC uses Infection control protocol recommendations of the CDC and American Academy of
  • Ophthalmology.
  • All Staff wear masks
  • Wear a face shield, and gloves, as necessary.
  • Temperature check of staff prior to shifts.
  • COVID-19 assessment prior to shifts.
  • Exam rooms sterilized after every patient appointment.
  • Appointments spaced out to accommodate this.
  • End of day cleaning of exam rooms by staff.
  • Nightly cleaning service cleans the whole facility.
  • Staff perform surface cleaning of frequently touched areas throughout the day. (Door handles, table tops, etc
  • Signage reminders of building protocols
  • Face mask required
  • Video streaming of reminders and information
  • Created environment with social distancing in mind
  • Reduced number of chairs properly spaced out in the waiting area.
  • Removal of magazines in waiting areas
  • Supplies available of tissues, hand soap, waste receptacles, and touch-less sanitizers throughout the facility.

Thank you

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